Last Updated: 11th March 2026
At Bourton McTimoney Chiropractic, we are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and protect your data when you visit our website or use our services.
1. Who We Are
The Data Controller for this website and practice is Tina Hamer.
- Website: bourtonmctimoney.co.uk
- Contact Email: tina.hamer@sky.com
- Phone: 07884 312559
2. The Data We Collect
We collect and process personal data to provide safe and effective chiropractic care. This includes:
- Personal Identity Data: Name, date of birth, and address.
- Contact Data: Phone number and email address.
- Health Data (Sensitive): Medical history, current symptoms, and clinical treatment notes.
- Animal Data: For animal patients, we collect details of the animal’s age, injury history, and your veterinarian’s contact details (as required by UK law for treatment).
- Technical Data: IP address and browsing behavior via cookies when you use our website.
3. How We Use Your Data
We rely on the following legal bases under UK GDPR to process your information:
| Purpose | Lawful Basis |
| Providing Treatment | Contract: We need this info to fulfill our service to you. |
| Clinical Records | Legal Obligation: Chiropractors are legally required to maintain medical records. |
| Health Data | Special Category Data: Processed for the provision of health or social care. |
| Reminders/Contact | Legitimate Interest: To manage appointments and follow-up care. |
4. Data Retention
We do not keep your data longer than necessary. In accordance with UK chiropractic regulations:
- Adult Records: Retained for 8 years after your last treatment.
- Children’s Records: Retained until the patient’s 25th or 26th birthday.
- Animal Records: Retained in line with veterinary and insurance requirements (typically 7 years).
5. Sharing Your Information
We respect your confidentiality. We will only share your data:
- With your consent: To update your GP or consultant on your progress.
- For Animals: We are legally required to coordinate with your Veterinary Surgeon before and during treatment.
- Legal requirement: If required by law, a court order, or to protect the safety of any person.
6. Your Rights
Under the UK GDPR, you have the following rights:
- Access: You can request a copy of the data we hold about you.
- Rectification: You can ask us to correct inaccurate information.
- Erasure: You can ask us to delete your data (subject to our legal obligation to keep medical records for 8 years).
- Withdraw Consent: Where you have given consent (e.g., for marketing), you can withdraw it at any time.
7. Cookies
Our website may use “cookies” to enhance your experience. These are small files stored on your device that help us analyse web traffic. You can choose to accept or decline cookies through your browser settings.
8. How to Complain
If you have concerns about how we handle your data, please contact us first at tina.hamer@sky.com.
If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.